5

About 20,000 miles ago, I needed a new water pump on my car. Spent $1500 to fix and had to return the vehicle the following week due to the front end not properly being In place and tools still laying on top of the motor. Shop fixed the front end no problem. I actually was rushing the shop during the repair. Now 20,000 miles later my water pump went out again. Kim said part still under warranty and talked to Napa about the labor. In the end, Kim replaced pump at no charge. Thanks Kim!!

Thanks for the review Ron. I discussed your situation with our parts supplier and they are willing to help out with the labor charge to replace the water pump on your car so we would be able to make that repair at no charge to you. I don't remember the prior incident but I am constantly trying to improve our quality control and I will watch things like this more closely over time. Please accept my apology for the way I handled this in the beginning and know that I will try to do better in the future.

- Kim's Auto Repair Service
5

I would highly recommend Kim’s auto repair to anyone Especially travelers as I was heading across the country with a huge snow storm coming there friendly amazing staff took the time too stay in hours after close and made sure I safely got to a hotel and sent me on my way with a speedy great fix!. 10 stars!!

Thanks for the great review Marc, I hope you made it the rest of the way safely.

- Kim's Auto Repair Service
4

5

5

Kim's the best and his staff awsome

5

Kim is a good guy and does good work

5

A car breakdown on I-80 and local tow operator led me to Kim's Auto Repair on a Sunday. When the shop opened on Monday, they gave my car immediate attention, even driving to my hotel to pick up the keys. Kim's worked to diagnose the problem and worked over the holidays to complete repairs. They kept me informed of the issues and progress, completing major repairs, and returning my car in working order. I'm very grateful for their kindness, professionalism, and the speed and quality of repairs.

5

Thanks for the 5 star review!

- Kim's Auto Repair Service
5

Thanks for the 5 star review!

- Kim's Auto Repair Service
5

Great value,professional,Kim's is best auto repair in town. He takes great care of his customers .He's honest .Calls you with price before he starts . I take all my cars to him. Can't recomend him enough he's wonderful.

Thanks for the 5 star review!

- Kim's Auto Repair Service
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